Privacy Policy

Definitions

• Service
  Service is the website https://hercegnoviapartments.com operated by Ivo Apartments.

• Personal Data
  Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

• Usage Data
  Data collected automatically through the use of the Service or from the Service infrastructure (e.g. duration of a page visit).

• Cookies
  Small files stored on your device (computer or mobile device).

• Data Controller
  The natural or legal person who determines the purposes and means of processing personal information.
  For this Privacy Policy, Ivo Apartments is the Data Controller.

• Data Processors (or Service Providers)
  Any natural or legal person who processes data on behalf of the Data Controller. We may use third-party providers for this purpose.

• Data Subject (or User)
  Any living individual using our Service and whose personal data is being collected.

Information Collection and Use

We collect various types of information to provide and improve our Service.

Types of Data Collected

Personal Data
While using our Service, you may be asked to provide personally identifiable information, including but not limited to:

• Email address

• First and last name

• Phone number

• Address (including city, postal code, state/province)

• Cookies and Usage Data

Usage Data
We may collect information on how the Service is accessed and used. This may include:

• IP address

• Browser type/version

• Pages visited

• Time/date of visit

• Time spent on pages

• Unique device identifiers

• Diagnostic data

Tracking & Cookies Data
We use cookies and similar technologies to track the activity on our Service.

You can instruct your browser to refuse cookies or to notify when one is sent. However, refusing cookies may affect functionality.

Examples of cookies:

• Session Cookies (to operate the Service)

• Preference Cookies (to remember preferences)

• Security Cookies (for protection)

Use of Data

Ivo Apartments uses collected data to:

• Provide and maintain the Service

• Notify about changes

• Enable interactive features

• Provide customer support

• Analyze usage for improvements

• Monitor usage

• Prevent and address technical issues

Legal Basis under GDPR

If you are from the EEA, Ivo Apartments may process your Personal Data based on:

• Performance of a contract

• Your consent

• Legitimate interests

• Legal obligations

Retention of Data

We retain your Personal Data only as long as necessary. We also retain Usage Data for internal analysis, unless legally required to keep it longer.

Transfer of Data

Your data may be transferred to computers outside your jurisdiction, including Croatia, where data protection laws may differ.

By submitting your data, you agree to this transfer. We will take all steps reasonably necessary to ensure data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

We may disclose your data:

• To comply with legal obligations

• To protect and defend rights or property

• To prevent or investigate wrongdoing

• To protect personal safety

• To protect against legal liability

Security of Data

While we strive to protect your data, no method is 100% secure. We use commercially acceptable means to safeguard your Personal Data but cannot guarantee absolute security.

Your GDPR Rights (EEA)

If you’re a resident of the EEA, you have the right to:

• Access, update or delete your data

• Rectify inaccurate data

• Object to processing

• Restrict processing

• Request data portability

• Withdraw consent

We may request identity verification before acting on such requests. You also have the right to lodge a complaint with your local data protection authority.

Service Providers

We may engage third-party companies to help us deliver the Service, analyze usage, or perform tasks on our behalf. These parties only have access to your data for the purposes stated.

Example: Google Analytics
We use Google Analytics to track website usage. You can opt-out via their browser add-on:
https://tools.google.com/dlpage/gaoptout

For more on Google’s practices:
https://policies.google.com/privacy

Links to Other Sites

Our Service may contain links to external sites. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party site you visit.

Children’s Privacy

Our Service is not directed to anyone under 18. We do not knowingly collect data from children. If you believe your child has provided us with Personal Data, contact us so we can remove it.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, with the updated effective date. We may notify you via email or a notice on the website.

You are advised to review this page periodically for any updates.